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Our Storage Facility Self Storage Storage Tips

What Is Self Storage Insurance And Why Do I Need It?

If you have ever rented a self storage unit, the property manager probably talked with you about getting insurance that is designed specifically for self storage. At Harrisburg Self Storage, we have a contractual requirement that every tenant must have insurance on their storage unit contents as part of our rental agreement – whether it’s the third-party insurance that we offer or their own personal policy.

Self storage insurance is designed to cover the contents of your self storage unit. As with any insurance, it’s there to protect you if anything were to happen to your belongings while they are in storage. Fortunately, most tenants will never have to file a claim, but it’s good to know if something happens to your stuff that you are covered.

Moving CompanySelf storage insurance will cover a multitude of things, such as fire and smoke damage, roof leaks, burglary and theft, rodent and insect infestation, natural disasters and even in transit coverage within a 100-mile radius of your storage unit. When you select one of our third-party insurance options, the manager will provide you with contact information so you can speak with an insurance agent to get answers to any question you could possibly ask.

Another common question is the cost. We offer three affordable options so you can choose the level of coverage you need for your belongings. The property manager can help you decide which level of coverage will best suit your needs ($2000 for just $9 per month, $3000 for just $13 per month or $5000 for just $21 per month policies are available), so be sure to ask questions while you are in the rental office. Almost all personal and business property you keep in storage is eligible for coverage under these policies.

Many tenants ask why they need to have self storage insurance. We care about your storage experience and your stuff! Trust me, you want your stuff to be covered in case the unexpected happens. And, it is our company policy. It’s up to you whether you purchase a third-party policy through us or provide proof of coverage through your homeowner’s or renter’s policy. There are a few things to keep in mind about choosing our third-party options versus your own policy:

  • Choosing one of our third-party policies means your contents are covered. Your homeowner’s or renter’s policy may not cover self storage. Be sure to talk to your insurance agent and read over your policy closely to see if you have coverage.
  • The storage insurance we offer has a very small deductible, and that is waived if theft occurs when using the recommended disc lock. Your homeowner’s or renter’s policy most likely has a hefty deductible, and it will probably not be waived for any reason.
  • If you have to file a claim, your premiums do not increase with our policies – ever. Typically, any time you file a claim through your homeowner’s or renter’s policy, regardless of the payout, you will receive an increase on your premiums, and sometimes it is extensive.

If you have any questions about self storage insurance and why you need it, you can contact us or give our property manager a call and he or she can direct you to the correct person to have your questions answered. As the saying goes, if it is worth storing it is worth insuring!

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Organization Our Storage Facility Self Storage Storage Tips

How Can I Get My Storage Unit Organized?

Sometimes when you need storage, you need it now! It’s an immediate requirement; a death in the family, a sudden job offer in another state, a divorce, etc. We don’t always have time to pack neatly and put everything in its rightful place. Sometimes we just need to get everything out of one place and into another before a deadline and sort it out later.

For anyone who’s gone through one of these situations, your self storage unit starts to feel like a monster in your head. Every time you visit, you open the door and throw something inside quickly, then slam it shut before it all comes tumbling out to attack you. (This is what I call “Feeding the Monster”.) You just can’t bear to face it, and you shouldn’t have to do it alone. I have helped many of my tenants get their units organized and I will share some tips and ideas for you to get your unit back into shape; a usable space where you can find what you need when you need it, without being attacked!

Step 1: Analyze the Monster.

Sizing up your opponent is a time-tested, guaranteed way to swing the odds in your favor. Whether your unit is threatening avalanche upon opening the door, or just needs some minor rearranging, the first thing you should do is visit the unit. (I know, I know, you have been trying to avoid this!)

Take Photos of Your StuffBring a pad and pen, as well as your phone or camera. Take photos of the unit, make notes of how many storage totes or boxes are already present, how many large pieces of furniture are in the unit, as well as things that may not fit in boxes (bikes, skis, etc.). Now is also a good time to make note of the things you know are in the unit somewhere that you will absolutely need or want access to in the coming months. If it’s October, you’ll probably want to make note that your holiday decorations are in the unit. If it’s May, you’ll want to note that your beach and camping supplies are needed.

It’s tempting to dive right in there and start moving things around, but that can be a distracting time killer. If you want to do it right, you do it in stages. These notes will play into your plan later.

Step 2: Prepare to Take on the Monster.

Moving BoxNo great warrior ever went into combat untrained or unprepared. So go home with your notes and photos and really look them over. Start thinking in your head about what things may go together, what things you really want to keep, and what things you could probably get rid of. Think about how much of the unit is trash and get a bunch of trash bags together. Think about approximately how many packing supplies you will need to replace damaged boxes or to put away unboxed items. Purchase the minimum amount of boxes and totes for your estimated needs (if you purchased plastic totes, keep the receipt in case you have some leftover to return). You can purchase boxes of all sizes at our retail store located inside the rental office, along with many other necessary supplies like tape, bubble wrap and furniture covers.

Plan a day when the weather is nice, and you can have one or two people help you to move things around and sort through. Get a tarp or old sheet to put down outside your unit to use as a clean workspace for sorting, and call your property manager. We have many resources available to help you get organized. Ask your property manager about using some of our moving equipment or purchasing our moving packet which includes a box labeling and inventory system as well as a gridded map for reference. These will be invaluable tools in your quest for an organized unit!

Step 3: Fight the Monster.

On the day that you have scheduled to have help, head over to your unit and put your tarp or sheet out in front of the unit. Have your friend(s) help you move furniture out of the way and off to one side on the tarp outside the unit. Then, pull out one box or pile at a time, assess the contents, and assign them to sections on the tarp with similar items. Example: a box contains some old junk mail, an antique tea set and your child’s soccer cleats. You would put the mail in a trash bag, the tea set in a “breakables” pile and the cleats in a “seasonal” pile.

Box InventoryEvery time a pile looks like it’s getting too big, wrap (if necessary) your items and put them in a box or tote, then label it, mark the contents in your master inventory sheet and set it aside. Assign a color to each category and try not to go over the number of boxes allotted in each color group. Continue sorting, boxing and labeling until everything has a home in a box or pile.

*Pro Tip: Avoid making piles of “Stuff” or “Miscellaneous” as these things could probably be re-labeled and it makes your inventory system difficult to manage.

Stack like items with each other as you sort and box so that in the end, you should have lots of boxes and totes of the same color grouped together in specific categories. If you have a lot of things to give away, ask your property manager if they have a donation bin at their location, or if they could schedule a pick-up for you. We work with Volunteers of America of Pennsylvania, who take donations of household goods and clothing. Take a break, grab some lunch, and look at your inventory sheet. You have taken on the monster and won this battle.

Step 4: Cage the Monster.

Layout GridSit down with your inventory sheet and your gridded map of your unit. Mark where the door to the unit is located and consult your list. You will want to sort each group of boxes into need-based categories (A-B-C) with “A” being needed regularly, “B” being needed seasonally, and “C” not being needed in the near future. Using your “Tetris” brain and a pencil, mark out the home of each category and piece of furniture in your unit so that the “A” items are closest to the door on one side, the “B” items are closest to the door on the other side, and the “C” items are at the back of the unit.

*Pro Tip: you should try to leave a small walkway between the “A” and “B” sections so you can have access to the very backs of those sections, as well as access to the very front of the “C” section.

Your “B” items will be rotated as you need them seasonally and having them all together on the same side minimizes the shifting around of other items. Then all you have to do is put everything away as you marked it out, make changes on your map as you need to, and close the door and walk away. When you are finished you will feel so good knowing everything is in its place, and there’s now a place that makes sense for everything.

Step 5: Celebrate!

You did it! You fought the monster, caged it up and made sure it will never threaten your storage unit again. Take a moment to pat yourself on the back (or have your property manager do it for you!). Take a picture of the fruits of your labor and share it with us in the comments below. We’d love to see how well you did!

If you are ready to fight the Monster that has taken over your self storage unit, but you need some help getting started, contact us or give our property manager a call for some help! We have all the necessary training and expertise to make this process as painless as possible for you. Now, prepare for battle!

And, if you are ready to tackle your first storage unit, you can reserve or rent a unit completely online!

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Our Storage Facility Self Storage Storage Tips

How To Store Your Motorcycle: Tips You Should Follow

You need to keep your motorcycle in storage for an extended period of time. Maybe you are traveling abroad for six months, you’re in the military and will be on deployment for over a year, you broke your leg and can’t ride, or you need to store over the winter months – regardless of the situation, you will not be able to ride for a long while and need to keep your baby safe!

Rust, corrosion and inactivity can take a big toll on a motorcycle, dirt bike or ATV. Before you put your wheels away, make sure you take some important steps to protect her or you may be in for some nasty surprises when the time comes to break her out again for the next ride:

  • Fill up your gas tank and fluids.
    Be sure to thoroughly inspect your ride for fluid leaks, then top off the gas tank and add fuel stabilizer. Refill or replace your brake, clutch and coolant fluids.
  • Change your oil.
    Old mucky oil can corrode engine parts in just a few months sitting in storage. Be sure you have the oil changed right before you place your motorcycle into storage.
  • Manage your battery life.
    Either remove the battery completely, trickle charge it while in storage or charge it completely initially and renew the charge once every month.
  • Keep your tires healthy.
    The best way to store your bike is on some kind of rack that prevents the weight of the bike from resting on the wheels. If that’s not possible, fill up the tires, rest the bike on its center stand, and if possible, rotate the front tire once a week.
  • Wash Your MotorcycleWax on.
    Wash, dry and wax your bike to make sure rust doesn’t creep in over the long months of rest. Make sure you get all the dirt out of the crevices and touch up any nicks in the paint.
  • Protect your exhaust pipes.
    Spray them with WD-40 and shove a clean towel inside the pipes to keep moisture from making its way in. And, if you end up with a spider nest or bees nest in there, that could be a real problem!
  • Choose a dim corner.
    Sunlight can stress your leather and paint, so find a dark place to store your motorcycle. Storage units are great for this with the metal roofs, walls and doors, very little light will make it in. Plus, the only time light will enter is when you open the door to access your bike – keeping it in the dark until you are ready to ride again.

Now that you’ve got everything in order to keep your motorcycle safe while in storage, make sure your motorcycle insurance policy covers anything that could happen while it’s sitting idle for long stretches. Contact your insurance provider for details on your coverage.

We are here to help! If you have questions about placing your motorcycle in storage, please contact us today or give our property manager a call. If you are ready to store your bike now, you can reserve a unit or rent a unit online today to get started!

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Our Storage Facility Self Storage Storage Tips

I Lost My Keys To My Lock! What Can I Do?

The weather has finally changed into that springtime loveliness we all know, with summer right around the corner. You’ve been busy breaking out the lawn furniture, the gardening and yard tools, and all the pool stuff that you packed away in your storage unit for the long, cold winter. And, you are happily moving all that winter stuff – like the snow-blower, shovels and sleds – back into your storage unit. But what if when you go to open your unit, you suddenly realize that your key is gone, disappeared, vanished! Like all the other problems that could occur when using storage, your property manager has a solution.

First things first: It’s very important to remember that you cannot remove the lock from your rented storage unit by any means other than with your key. This includes bolt cutters. Simply put, you could inadvertently cause damage to the hasp or the door for which you could be billed, and that’s no fun. As soon as you decide that your key is gone forever and you need to get into your storage unit, call your property manager for help. There are a couple of options to look at here, and we’ll explain each in detail for you.

Two KeysHarrisburg Self Storage Lock Removal

The first option you have as a tenant of Harrisburg Self Storage is to schedule your lock to be removed by a designated staff member. We require written permission from you, as the tenant, to remove a lock from your rented storage unit. We cannot remove any lock with first receiving permission to do so.

Simply contact your property manager to set up a time to visit the rental office and complete the ‘Lock Cut Request’ form. You can also just stop in the rental office during regular business hours to fill out the form. The property manager will then go over the small fee to remove the lock for you and the lock replacement purchase with you. He or she will also schedule a time for the lock to be cut – it’s important to understand that service will not be rendered immediately.  This service is offered as a convenience, but can often take a number of days to schedule a time to physically remove the lock. If you are finding yourself short on time, the following option will better suit your immediate need.

Contact a Locksmith Service

Your second option for lock removal would be to contact and hire a locksmith service. Tenants should note that while it is completely within your rights to have a locksmith remove your lock for you, there are a few steps that must be taken for that to happen at our facility:

  • The locksmith service should only remove your lock in the presence of the property manager. Make sure they contact the property manager to set up a time to visit your storage unit to perform the lock cut.
  • The employee of the locksmith service must provide identification and validation of the company to the property manager.
  • Just like all visitors you bring onto the property, as the tenant, you are responsible for any vendor as well – even if you are not with them at the time of the service. That includes any damage they may cause during the lock removal.
  • The cost for this option would be entirely between you and the locksmith company. Harrisburg Self Storage will have no input on your contract with the locksmith service.

If you decide to hire a locksmith service, there are many reputable companies in the areas we serve. From time to time it’s necessary to contact them for assistance.

One Last Thing to Note About Lock Removals 

The tenant of the storage unit must be the person to authorize any and all lock removals. The tenant is defined as the person who signed the rental agreement. You cannot send in a friend or family member to arrange this service for you. Without the signature of our tenant, these services cannot be performed. This is just another step we take to protect our tenants and keep their belongings safe and secure, and to uphold our promises to each and every one of our valued customers!

If you are met at any time with an inconvenience on our properties and you need some help or assistance, our experienced property manager is ready and able to help you. Just give us a call, contact us via our website or stop in the rental office and we’ll find a solution for you!